Frequently Asked Questions

FAQ's - Please contact us with any questions or queries

How is COVID affecting Service Provision? – last updated December 2021

COVID levels are rising again in the UK. However we understand that online is not always appropriate, particularly for younger children, and so we still currently offer face to face work. We have access to therapy spaces in Winchester.

Where face to face sessions occur we will take every precaution to protect you and staff from infection hand sanitising and the sanitising of any materials used in therapy or assessments.

Are you registered to work with any Insurance Companies?

No, at this time we are not working with any insurance companies. You may be able to agree with your Insurance that they will reimburse you for the cost or part cost of sessions.

What is the difference between a Psychologist, a Psychiatrist and a Counsellor?

Clinical psychologists assess and treat clients with a range of mental or physical health issues, conditions and disorders. A clinical psychologist aims to reduce distress and improve the psychological wellbeing of clients who may have a variety of mental or physical health conditions, including, anxiety, depression, mental illness, adjustment to physical illness, neurological disorders, addictive behaviours, challenging behaviours, eating disorders, personal and family relationship problems and learning disabilities. Clinical Psychologists work in partnership with clients in order to diagnose, assess and manage their conditions. Assessment can be done through a range of techniques including interviews, observation and psychometric testing. Clinical Psychologists train in a variety of therapies and approaches in order to provide appropriate treatment. Clinical Psychologists work with individuals, including children, adolescents and adults, as well as families, couples and groups in a range of settings. Clinical Psychologist are trained to Doctorate level and must be registered with the HCPC to practice in the UK. The title ‘Clinical Psychologist’ is a protected title.

Psychiatrists are medical doctors who are experts in mental health. They specialise in diagnosing and treating people with mental illness. Psychiatrists have a deep understanding of physical and mental health – and how they affect each other. They help people with mental health conditions such as schizophrenia, depression, bipolar disorder, eating disorders and addiction. They will also offer practical advice about diet, sleep and other ways you can help yourself get better. They will provide you with information about your condition, which can help you to understand your symptoms and treatments. Psychiatrists prescribe medications and do procedures such as rTMS or electroconvulsive therapy.

Counsellors provide solutions to personal problems. Although they fall under the same category as psychotherapists, counsellors’ primary focus is on interpersonal and personal issues. Counsellors focus on a specific area of one’s life and solving problems in that area. Some of the problems counsellors help with include addiction, marital problems, loss and grief. The title ‘counsellor’ is not a protected title, so make sure of any therapist training and credentials before you see them.

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